General practice is open...
...but because of the Coronavirus pandemic the way patients are seen in primary care has changed.
- If you feel unwell or have any worrying symptoms, such as potential signs of cancer, you should seek medical assistance. GP practices are open and here to help but because of the need to minimise the amount of face to face contact to keep you safe, most appointments in the ﬁrst instance are carried out over the phone or via video. In an emergency, for example if you think you might be having a heart attack or stroke, call 999.
- If a face to face appointment is needed you will still be seen in person by a GP. Telephone appointments are not suitable for everyone – if you need a physical examination or blood test, for example. You and your GP can reach a decision on what is best for you.
- If you have Coronavirus symptoms you should stay at home for at least 10 days from when your symptoms started and call NHS 111 if your symptoms worsen. You should arrange to take a test by visiting www.nhs.uk or by calling 119 but do not go to a GP surgery, pharmacy or hospital.
Important notice for patients
Please bring your own facemask with you if you have an appointment
Patients to come to appointment by themselves unless they require Carer support.
Image says: MMR Vaccination Reminder. It's important to attend your child's routine vaccinations when invited. 20% of measles cases result in one or more serious health complications. 95% of the population need to be fully vaccinated to:
- prevent measles outbreak
- to protect the small number of vulnerable children who cannot have the MMR vaccine
2 doses required at:
- 13 months
- 3 years and 4 months
A full course is over 99% effective in preventing measles. To be most effective doses should be taken on time missed a dose? It's never too late to catch up just speak to your GP or Health Visitor
If you have any of the following symptoms:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Please do not attend your local hospital unless it is an emergency
If you are concerned that you have COVID 19 please visit the COVID 19 symptom checker - https://111.wales.nhs.uk/SelfAssessments/symptomcheckers/COVID19.aspx
The Quay Surgery website provides many online facilities, including appointment booking and cancellation, registration, prescription ordering, and much more. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.
About our practice
The Quay Surgery is part of the Connah’s Quay Health Centre. The practice is based on the ground floor of the Health Centre.
The practice area runs from the railway bridge through Shotton, to College CAMBRIA in the west and the A55 to the south. Parking is available in The Quay Practice car park.
Text Servicing Service
We have a Text Servicing Service for our patients with pre-booked appointments.
When booking pre-booked appointments can you please check with reception to make sure that the mobile numbers we have for you is correct so that you can benefit from this new service.
Click here to download the consent form – for use of SMS texting
The Quay Surgery car park has disabled bays. We are positioned on the ground floor of The Quay Surgery and the building is DDA compliant.
The Quay Surgery is a training practice for general practitioners with Dr Harney, Dr Angharad Fletcher & Dr OJ Parry as the trainers. If you do not wish to have the student present during your consultation, please inform the reception staff prior to seeing the doctor.